Help Desk

Just Ask Judy Podcast

Faxing via Email
Learn how to send a fax straight from email.
Adding Users
Learn how to add users.
Call Detail
Learn how to access call detail after running a batch.
Get Answers Fast!
Learn how to take advantage of our support offerings and get your answers fast!
Remove Me Service (IVR)
Need a way to let users remove themselves from your bulk faxing list? Try our easy to use Remove Me Service.
How To: Change your credit card information
Need to change your credit card information? Judy makes it simple.
Benefits of Virtual Faxing
Learn how virtual faxing can benefit you and your company.
New Account Information
Got a new account? Let Judy explain the finer points of our service.

"FlatRateFax.com has improved my business, because I have cut down on paper faxes, and I can send and receive faxes from anywhere in the world.....all I need is my laptop!"

S. Harrington

Independent Life Insurance Agent

"FlatRateFax has been extremely cost effective and convenient. After 3 months of use, I have saved an average of $98.00 a month. I no longer require a second phone line. I don’t waste paper from all of the unwanted faxes my company receives, not to mention, the fax cartridges not being wasted. I never miss an important fax because my email travels with me on my phone when I leave the office. FlatRateFax has proven to be a good business decision!"

Sabrina M.

ProLending Mortgage